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Frankenthal International, LTD v. West Bend Mutual Insurance Company
2024 WI App 71
Wis. Ct. App.
2024
Read the full case

Background

  • Frankenthal International, LTD and Frankenthal Building, LLC owned a commercial building insured by West Bend Mutual Insurance Company under a property insurance policy.
  • The building, comprised of three properties, had significant periods without tenants, with the last tenant leaving one section in early 2020 but leaving furniture behind to help attract new tenants.
  • Frankenthal actively sought to lease the building, kept utilities functional, regularly maintained the property, and kept it furnished for prospective tenants.
  • In February 2021, a furnace malfunction caused pipes to burst, resulting in water damage, which Frankenthal promptly reported to West Bend.
  • West Bend denied the insurance claim, asserting the building was "vacant" under the policy's provisions, thereby excluding coverage for water damage.
  • On cross-motions for summary judgment, the circuit court ruled in favor of Frankenthal, prompting West Bend’s appeal.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Definition of "customary operations" under the vacancy provision Frankenthal argued that active efforts to lease, maintain, and furnish the building constitute "customary operations" as a landlord. West Bend contended only actual leasing/renting and activities incidental to having tenants count as "customary operations." The term is ambiguous; interpreted in favor of coverage, so Frankenthal’s leasing efforts counted as customary operations.
Ambiguity of the term "customary operations" Argued that undefined language in the policy should be construed against the insurer if ambiguous. Claimed the owner’s interpretation would make the vacancy provision meaningless and too broad. Found the term ambiguous; construed the ambiguity in favor of the insured (Frankenthal).
Policy purpose and regular presence requirement Claimed their conduct (maintenance, active showings, negotiations) met the policy’s intent to prevent deterioration and ensure regular presence. Argued that only a leasing office or daily active use would meet the "regular presence" requirement. Reasonable insured could view Frankenthal’s actions as fulfilling "customary operations" and the vacancy provision’s purposes.
Effect of different interpretations on the policy’s language Urged that West Bend’s view would render one clause of the vacancy provision meaningless (the owner clause). Argued Frankenthal’s view renders the entire vacancy provision incapable of excluding true vacancies. Found Frankenthal’s interpretation gives reasonable effect to all policy clauses and is viable.

Key Cases Cited

  • American Fam. Mut. Ins. Co. v. American Girl, Inc., 268 Wis. 2d 16 (Wis. 2004) (sets out insurance policy interpretation framework)
  • Maxwell v. Hartford Union High Sch. Dist., 341 Wis. 2d 238 (Wis. 2012) (standard for summary judgment review)
  • Secura Supreme Ins. Co. v. Estate of Huck, 406 Wis. 2d 297 (Wis. 2023) (insurance policy language must be interpreted to give effect to all provisions)
  • Preisler v. General Cas. Ins. Co., 360 Wis. 2d 129 (Wis. 2014) (policy language ambiguous if subject to more than one reasonable interpretation)
  • Frost ex rel. Anderson v. Whitbeck, 257 Wis. 2d 80 (Wis. 2002) (ambiguous policy language construed in favor of insured)
  • Folkman v. Quamme, 264 Wis. 2d 617 (Wis. 2003) (ambiguous clauses construed against insurer)
Read the full case

Case Details

Case Name: Frankenthal International, LTD v. West Bend Mutual Insurance Company
Court Name: Court of Appeals of Wisconsin
Date Published: Nov 26, 2024
Citation: 2024 WI App 71
Docket Number: 2023AP001841
Court Abbreviation: Wis. Ct. App.