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Fantastic Sams Franchise Corp. v. FSRO ASS'N, LTD.
824 F. Supp. 2d 221
D. Mass.
2011
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Background

  • Fantastic Sams filed a complaint and a motion to stay an arbitration brought by FSRO on behalf of its members on August 22, 2011.
  • FSRO seeks declaratory relief for alleged breaches of contract and Massachusetts Consumer Protection Act violations arising from franchise relationships.
  • Twenty-five of the thirty-five contracts prohibit class-wide arbitration and require arbitration of a regional licensee's individual claim only.
  • Fantastic Sams seeks a court stay and to compel arbitration on an individual basis, arguing the associational claim violates the class-wide prohibition.
  • The arbitration provisions call for AAA Commercial Arbitration Rules; ten contracts do not mention class arbitration and are broad enough to cover all contract-related claims.
  • The court must determine whether the associational claims can proceed on a class basis and whether to stay arbitration pending resolution.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Whether FSRO's associational claim may be stayed and compelled to arbitrate on an individual basis Fantastic Sams argues the class-wide prohibition applies to FSRO's claims. FSRO contends the associational claim is not prohibited and should be arbitrated collectively or left to arbitration. Granted for contracts with class-wide prohibition; individual arbitration compelled.
Whether contracts without class-wide prohibition require arbitration of FSRO's associational claims Arbitration should proceed only for individual claims under broad arbitration clauses. The absence of a specific class arbitration ban creates ambiguity, potentially allowing arbitration to decide applicability. Denied for those contracts; arbitration interpretation remains for court or arbitrator per contract.
Who decides whether a contract forbids class arbitration when ambiguity exists Arbitrator should determine arbitrability in ambiguous circumstances per precedent. Court should resolve ambiguity when class arbitration is not clearly addressed by the contract. Arbitrator decides in ambiguous cases; court defer to contract interpretation framework.

Key Cases Cited

  • AT&T Techs., Inc. v. Communications Workers of Am., 475 U.S. 643 (1986) (arbitration as contract-based; stay power implied with compel.)
  • Awuah v. Coverall North America, Inc., 554 F.3d 7 (1st Cir.2009) (arbitrator can decide arbitrability when contract clearly so provides.)
  • Skirchak v. Dynamics Research Corp., 508 F.3d 49 (1st Cir.2007) (class arbitration questions resolved by arbitrator when ambiguity exists.)
  • Green Tree Fin. Corp. v. Bazzle, 539 U.S. 444 (2003) (contract interpretation first; arbitrator determines whether class arbitration is permitted.)
  • Stolt-Nielsen S.A. v. AnimalFeeds Intl. Corp., 130 S. Ct. 1758 (2010) (cannot compel class arbitration absent express contractual basis; decision on arbitrator/court who decides ambiguity.)
  • PCS 2000 LP v. Romulus Telecomm., Inc., 148 F.3d 32 (1st Cir.1998) (stay power accompanies power to compel arbitration; §4 silence not to prohibit stay.)
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Case Details

Case Name: Fantastic Sams Franchise Corp. v. FSRO ASS'N, LTD.
Court Name: District Court, D. Massachusetts
Date Published: Oct 12, 2011
Citation: 824 F. Supp. 2d 221
Docket Number: Civil Action 11-11485-NMG
Court Abbreviation: D. Mass.