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331 Conn. 816
Conn.
2019
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Background

  • Around March 9, 2012, Willis Goodale, a temporarily homeless alcoholic, lived in his Jeep at the Montville Service Plaza on I-395, consumed a large quantity of alcohol there, then drove onto I-395 and caused a fatal multivehicle crash that killed Benjamin Demond and injured others.
  • The Connecticut DOT owned the service plaza and had a concession agreement with Project Service, LLC to operate and maintain it; Project Service subcontracted to Alliance and 4MM. The contract and safety plan included ‘‘no alcohol’’ and ‘‘no loitering’’ obligations and required notifying police and training subcontractors.
  • Plaintiffs sued Project Service, Alliance, and 4MM, asserting negligence under Restatement (Second) of Torts § 324A (undertaking liability) arising from the contractual no-alcohol/no-loitering obligations, and a public nuisance claim for allowing Goodale to loiter and drink.
  • The trial court denied defendants’ summary judgment on negligence, instructed the jury that defendants owed a duty under § 324A as a matter of law, and a jury returned a verdict for plaintiffs. The trial court entered judgment for plaintiffs; both sides appealed.
  • The Connecticut Supreme Court addressed whether a contractual undertaking to prevent on-premises alcohol/loitering creates a § 324A duty to protect off-premises motorists injured by a driver who became intoxicated on the premises.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Whether a concessionaire’s contractual undertaking to prohibit on‑premises alcohol/loitering creates a § 324A duty to protect off‑premises motorists The contract undertaking made the defendants liable under § 324A because they should have recognized preventing on‑site drinking was necessary to protect passing motorists (foreseeable third‑party) No: common law does not impose duty to prevent off‑premises harm from on‑site drinking; the contract did not show intent to protect highway users Held for defendants: no § 324A duty to off‑premises motorists absent an express contractual undertaking or unambiguous intent to protect such third parties
Whether plaintiffs proved the § 324A(a) ‘‘increased risk’’ element Defendants’ negligent enforcement increased risk to motorists (would have been prevented if contract enforced) Increased‑risk requires showing plaintiffs were worse off than if no undertaking had been made; no evidence of increased risk relative to no undertaking here Held for defendants: plaintiffs failed § 324A(a) because no evidence defendants made plaintiffs worse off than had there been no undertaking
Whether DOT or plaintiffs relied on defendants’ undertaking under § 324A(c) Plaintiffs (and DOT) relied on Project Service to prevent on‑site drinking and protect highway users No evidence DOT or motorists relied on the undertaking to protect highway travelers; contract lacks highway‑safety intent Held for defendants: plaintiffs failed to prove reliance under § 324A(c)
Whether allowing Goodale to loiter/drink created a public nuisance causing the crash Plaintiffs: the environment permitting loitering/consumption created a continuing dangerous condition and public nuisance that proximately caused the crash Defendants: proximate cause was Goodale’s own immoderate drinking and driving; nuisance claim derivative of negligence fails Held for defendants: nuisance summary judgment proper because sole proximate cause was Goodale’s independent act of drinking and driving

Key Cases Cited

  • Gazo v. Stamford, 255 Conn. 245 (Conn. 2001) (contractor liable under § 324A when undertaking passes through a preexisting duty to protect invitees)
  • Bohan v. Last, 236 Conn. 670 (Conn. 1996) (Connecticut law declines to recognize common‑law negligence claims for sellers/possessors for off‑premises drunk‑driving harms)
  • Quinnett v. Newman, 213 Conn. 343 (Conn. 1989) (sale/possession of alcohol on land does not ordinarily give rise to public nuisance or negligence for off‑premises drunk‑driving injuries)
  • Nolan v. Morelli, 154 Conn. 432 (Conn. 1966) (landowner has no duty to guard against injuries occurring at unknown distances off the premises from a patron who consumed alcohol on the premises)
  • Merhi v. Becker, 164 Conn. 516 (Conn. 1973) (premises owner liable for harms on premises from inadequate security when invitee harmed)
  • Glanzer v. Shepard, 233 N.Y. 236 (N.Y. 1922) (foundational case for denying nonprivity defense when defendant undertakes performance and negligent performance injures third parties)
  • Jain v. State, 617 N.W.2d 293 (Iowa 2000) (interpreting increased‑risk element: plaintiff must show defendant made plaintiff worse off than if defendant had not undertaken the service)
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Case Details

Case Name: Demond v. Project Service, LLC
Court Name: Supreme Court of Connecticut
Date Published: Jun 11, 2019
Citations: 331 Conn. 816; 208 A.3d 626; SC20025, SC20026, SC20027, SC20028
Docket Number: SC20025, SC20026, SC20027, SC20028
Court Abbreviation: Conn.
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    Demond v. Project Service, LLC, 331 Conn. 816