W. Va. Code § 61-3-24c
(a) It is unlawful for any person, firm or corporation to intercept or monitor, or to attempt to intercept or monitor, the transmission of a message, signal or other communication by telephone between an employee or similar agent of such person, firm or corporation and a customer of such person, firm or corporation unless such person, firm or corporation does all of the following:
(2) Provides telephone instruments for employee's personal use which are not subject to intercepting or monitoring.
Any person, firm or corporation violating the provisions of this section is guilty of a misdemeanor, and, upon conviction thereof, shall be fined not less than $50 nor more than $200, or imprisoned in the county jail not more than one year, or both fined and imprisoned.