Utilization of common carrier or delivery services to deliver a prescription to a location of the patient’s choice from the pharmacy which fills the prescription to the patient or patient’s agent shall ensure all of the following:

1. (1) The delivery method is appropriate to prevent drug adulteration.

2. (2) The patient or patient’s agent is provided a method by which the patient or patient’s agent can notify the pharmacy as to any irregularity in the delivery of the prescription drug product or device, including all of the following:

   1. (a) Timeliness of delivery.
   2. (b) Condition of the prescription drug upon delivery.
   3. (c) Failure to receive the proper prescription drug product or device.

3. (3) Any prescription drug product or device which is compromised or lost shall be replaced by the pharmacy at no additional cost to the patient. If the timeliness of the replacement will lead to an interruption in therapy, a pharmacist at the dispensing pharmacy shall take steps to mitigate patient harm.

   Note: A delivery driver engaged solely in the delivery of a prescription in compliance with this section does not need to be registered as a pharmacy technician.

History

History: CR 19-145: cr. Register December 2020 No. 780, eff. 1-1-21.