Wis. Admin. Code § DHS 77.06 – Communication access services providers eligible for payment.

(1) Payment. The department may provide payment to communication access services providers listed under s. DHS 77.09 (1).
(2) Exceptions. The department shall pay communication access service providers in any situation when it determines that the deaf, deafblind or hard of hearing person’s request for a specific communication access services provider is justified based on that provider’s understanding of the subject matter, particular communication method, or unique suitability for a particular appointment as determined by the person or agency requesting communication access services.
Note: This exception includes a request for a Sign Support Provider for individuals who are deafblind.
(3) Cancelling an appointment.
1. (a) Person or agency.
  1. 1. Before canceling an appointment for which the department has approved payment and for which a communication access services provider has been scheduled, the person who or agency that requested communication access services shall give the provider a minimum of 48 hours’ notice.
  2. 2. When a person or agency that requested communication access services misses an appointment for which the department has approved payment and does not give prior notification of the cancellation because of circumstances outside of the control of the person or agency, the department shall pay the communication access services provider for 2 hours of communication access services.
    Note: The Department is not the ultimate payor in cases where the Department bills another entity for communication access services such as those described in s. DHS 77.08 (2).
2. (b) Communication access services provider. A communication access services provider who needs to cancel an appointment shall notify the person or agency that requested communication access services at least 24 hours before the time of the appointment.

History

History: CR 99-009: cr. Register November 2002 No. 563, eff. 12-1-02; CR 22-019: am. (title), (1) (title), renum. (1) (intro.) to (1) and am., r. (1) (a) to (f), (2), r. (2) (intro.), (a) to (c), renum. (3) (d), (4) (a) 1., 2. to (2), (3) (a) 1., 2. and am., r. (4) (a) 3., renum. (4) (b) to (3) (b) Register May 2023 No. 809, eff. 6-1-23.