(1) A service shall have a written plan for monitoring outcomes and improving service quality, which includes all of the following:
- (a) Measurable goals relating to service quality, participant satisfaction, and outcomes.
- (b) Related initiatives for service improvement and key indicators of identified goals and outcomes.
- (c) An annual report that summarizes the service’s quality improvement activities and program outcomes. The report shall be available to patients and their families, the public, and the department upon request.
(2) A service shall have a process for collecting, analyzing, and reporting a patient’s demographic and outcome data. At minimum, the following data shall be recorded at admission and discharge:
- (a) The patient’s living situation.
- (b) The patient’s substance use.
- (c) The patient’s employment status and education.
- (d) The patient’s arrests within the past 30 days.
History
History: CR 20-047: cr. Register October 2021 No. 790, eff. 10-1-22; correction in numbering in sub. (2) made under s. 13.92 (4) (b ) 1., Stats., Register October 2021 No. 790.