1. (1) Inspections. The department shall make unannounced, on-site inspections at a CCF to conduct program reviews, complaint investigations, or death investigations or to determine progress in correcting a deficiency cited by the department. The department may use a random selection process for reviewing client records during program reviews. Complaint-driven program reviews shall include the records related to the complaint and may include additional records and interviews.

2. (2) Statement of deficiencies.

   1. (a) If the department determines that a CCF has a deficiency, the department shall issue a statement of deficiency within 30 days of the on-site survey. The statement of deficiency may place restrictions on a CCF or its activities, or suspend or terminate the certification, pursuant to sub. (3).
   2. (b) A CCF shall submit a plan of correction to the department within 30 days of receipt of as the statement of deficiency under par (a). The plan of correction shall propose the specific steps the CCF will take to correct the deficiency, the timelines within which the corrections will be made, and the personnel who will implement the plan and monitor for future compliance.
   3. (c) If the department determines that the plan of correction submitted by the CCF does not adequately address the deficiencies listed in the statement of deficiency, the department may request a new plan of correction or may impose a plan of correction created by the department.

3. (3) Termination and suspension of certification.

   1. (a) The department may terminate certification at any time for a major deficiency by issuing a notice of termination to a CCF. The notice shall specify the reason for the department action and include the appeal information under sub. (4).
   2. (b) The department may suspend a CCF’s certification if the department determines that immediate action is required to protect the health, safety, and welfare of individuals utilizing the program. Written notice of suspension shall specify the reason for the department action and the date the action becomes effective. Within 14 days after the order is issued, the department shall either lift or impose conditions on the suspension of a CCF certification or proceed to terminate the program’s certification.
4. (4) Appeals. If the department denies, suspends, or terminates certification, or imposes conditions on a certification, a CCF may request a hearing under ch. 227, Stats.

History

History: EmR2507: emerg. cr., eff. 6-16-25; CR 25-051: cr. Register February 2026 No. 842, eff. 3-1-26; correction in (1) made under s. 35.17, Stats., Register February 2026 No. 842.