1. (1) The department shall develop an ongoing course or courses for experienced IM workers and shall make the course or courses available each year directly or through contractors. The department shall annually define required training courses and develop a standardized curriculum for each job function as needed. The curriculum shall include the following:

   1. (a) Policy and procedure in IM handbooks, manuals, and instructional materials.
   2. (b) Automated systems used in IM programs.
   3. (c) Interpersonal skills needed to perform IM functions.

   4. (d) Enhanced case management information and skills, including:

      1. 1. Programmatic techniques that provide intermediate or advanced training in skills that ensure accuracy in program delivery.
      2. 2. Special needs of the IM member or a family member, including substance abuse, domestic abuse, and physical or mental disabilities.
      3. 3. Community resources and supportive services available to assist IM participants.

2. (2) A county or tribal agency may develop its own training to implement the DWD standardized curriculum under sub. (1), with approval by the department. A county or tribal agency that chooses not to participate in training offered by the department or its contractors shall submit a training implementation plan to the department for approval at least 45 days before the planned start date of training. Training plans shall be submitted to the department on an annual basis. The plan shall:

   1. (a) Specify the number of hours of classroom training, independent study, planned exercises, and activities.
   2. (b) Indicate the length of the training program.
   3. (c) Describe how learning will be evaluated.

   4. (d) Include the name, address, position title, and qualifications of each trainer.

      Note: Send the proposed IM training implementation plan to: DHS IM Training Coordinator, 1 W. Wilson Street, Room 1050, Madison, WI 53702.

History

History: CR 02-050: cr. Register January 2003 No. 565, eff. 2-1-03; CR 25-055: am. (1) (d) 2. Register February 2026 No. 842, eff. 3-1-26.