Wash. Admin. Code ch. 480-120 – Telephone Companies | Midpage

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Washington Administrative Code (WAC)

Chapter 120

Wash. Admin. Code ch. 480-120

Telephone Companies

UTILITIES AND TRANSPORTATION COMMISSION

480-120-011Application of rules 480-120-015Exemptions from rules in chapter 480-120 WAC 480-120-016Additional requirements 480-120-017Severability 480-120-019Telecommunications performance requirements—Enforcement 480-120-021Definitions 480-120-026Tariffs 480-120-028Registration 480-120-034Classification of local exchange companies as Class A or Class B 480-120-061Refusing service 480-120-071Extension of service 480-120-083Cessation of telecommunications services 480-120-102Service offered 480-120-103Application for service 480-120-104Information to consumers 480-120-122Establishing credit—Residential services 480-120-123Establishing credit—Business services 480-120-128Deposit administration 480-120-133Response time for calls to business office or repair center during regular business hours 480-120-146Changing service providers from one local exchange company to another 480-120-147Changes in local exchange and intrastate toll services 480-120-161Form of bills 480-120-162Cash and urgent payments 480-120-163Refunding an overcharge 480-120-164Pro rata credits 480-120-165Customer complaints 480-120-166Commission-referred complaints 480-120-167Company responsibility 480-120-171Discontinuing service—Customer requested 480-120-172Discontinuing service—Company initiated 480-120-173Restoring service after discontinuation 480-120-174Payment arrangements 480-120-193Posting of tariffs for public inspection and review 480-120-194Publication of proposed tariff changes to increase charges or restrict access to services 480-120-195Notice of tariff changes other than increases in recurring charges and restrictions in access to services 480-120-197Adjudicative proceedings where public testimony will be taken 480-120-198Notice verification and assistance 480-120-199Other customer notice 480-120-202Customer proprietary network information 480-120-217Using privacy listings for telephone solicitation 480-120-251Directory listings 480-120-253Automatic dialing-announcing device (ADAD)480-120-254Telephone solicitation 480-120-255Information delivery services 480-120-256Caller identification service 480-120-257Emergency services 480-120-258Collocation 480-120-261Operator services 480-120-262Operator service providers (OSPs)480-120-263Pay phone service providers (PSPs)480-120-264Prepaid calling services 480-120-265Local calling areas 480-120-266Information about telecommunications services provided pursuant to competitive classification 480-120-339Streamlined filing requirements for Class B telecommunications company rate increases 480-120-349Retaining and preserving records and reports 480-120-359Accounting for telecommunications companies not classified as competitive 480-120-379Transfers of property 480-120-382Annual report for competitively classified telecommunications companies 480-120-385Annual report for telecommunications companies not classified as competitive 480-120-401Network performance standards 480-120-402Safety 480-120-411Network maintenance 480-120-412Major outages 480-120-414Emergency operation 480-120-436Responsibility for drop facilities and support structure 480-120-437Responsibility for maintenance and repair of facilities and support structures 480-120-438Trouble report standard 480-120-439Service quality performance reports 480-120-445Damage reporting requirements 480-120-450Enhanced 9-1-1 (E911) obligations of local exchange companies 480-120-451Local exchange carrier contact number for use by public safety answering points (PSAPs)480-120-452Reverse search by enhanced 9-1-1 (E911) public safety answering point (PSAP) of ALI/DMS database—When permitted 480-120-999Adoption by reference