Collections
Washington Administrative Code (WAC)

Chapter 818

Wash. Admin. Code ch. 388-818

Deaf and Hard of Hearing Services

SOCIAL AND HEALTH SERVICES, DEPARTMENT OF

388-818-0010What is the purpose of this chapter?388-818-0020What does the office of the deaf and hard of hearing do?388-818-0030What does the telecommunications access service do?388-818-0040What definitions apply to this chapter?388-818-0050What social services relating to hearing loss are available to the public?388-818-0060Who are qualified service providers?388-818-0070Is telecommunications equipment available for clients?388-818-0080What items are not included with telecommunications equipment?388-818-0090Who is eligible to apply for telecommunications equipment from TAS?388-818-0100Who must certify an applicant's eligibility for telecommunications equipment from TAS?388-818-0110How do applicants request specialized telecommunications equipment?388-818-0120What types of income are included when requesting equipment from TAS?388-818-0130How are applicants notified about decisions for telecommunications equipment?388-818-0140What are reasons for denying telecommunications equipment?388-818-0150When may clients renew their applications for telecommunications equipment?388-818-0160How do clients renew their application for telecommunications equipment?388-818-0170Are nonprofit organizations eligible for telecommunications equipment?388-818-0180What process do nonprofit organizations follow to receive telecommunications equipment from TAS?388-818-0190How much does an applicant have to pay for telecommunications equipment?388-818-0200How does an applicant request a waiver (exception) of equipment cost?388-818-0210What conditions must be met for a client to receive purchased telecommunication equipment?388-818-0220When is telecommunications equipment owned by the client?388-818-0230May clients return purchased telecommunications equipment?388-818-0240When may telecommunications equipment be loaned to an applicant?388-818-0250What are the conditions for loaning telecommunications equipment?388-818-0260When does state-loaned equipment have to be returned to TAS?388-818-0270May a person take loaned telecommunications equipment outside the state?388-818-0280Will training be provided on the use and care of telecommunications equipment?388-818-0290What services do trainers provide to clients?388-818-0300When may telecommunications equipment be replaced?388-818-0310When may requests for replacement telecommunications equipment be denied?388-818-0320Who may receive reconditioned telecommunications equipment?388-818-0330May an applicant disagree with a DSHS decision about telecommunications equipment?388-818-0340What is a relay complaint?388-818-0350What may a client do when dissatisfied with relay services?388-818-0360May a client file a formal complaint about the relay service?388-818-0370When is customer service available for clients?388-818-0380May clients file their complaint about relay services with the FCC?388-818-0390May the FCC file a complaint?388-818-0400What documents must ODHH keep for complaints?388-818-500How do I qualify to be on the list of sign language interpreters who work in Washington courts?388-818-510What authority does ODHH have to establish these standards?388-818-520What are the different categories of court interpreters?388-818-530What are the requirements for certified court sign language interpreters?388-818-540What are the requirements for certified court intermediary interpreters?388-818-550Are there any ongoing requirements for court interpreters?388-818-560If I have a criminal conviction in my history, am I automatically disqualified?388-818-570What is included in the Washington courts training?388-818-580How do I find out when and where training is available?388-818-590How do I add my name to the court interpreter list?388-818-600What sign language interpreters can be hired to work in Washington courts?388-818-610Where may a court obtain a list of qualified interpreters?388-818-620What are the standards for fee considerations that interpreters might charge a court?388-818-630What recourse do I have if I disagree with ODHH's decision to omit or remove my name from the list?