1. (1) A request for an administrative hearing must be received no later than 5:00 p.m. on the 30th day from the date the notice was sent. Days are counted as described under WAC 388-02-0035.

2. (2) An administrative hearing request may be made by:

   1. (a) Submitting an electronic request to the department as directed by the department;
   2. (b) Calling 844-CARE4WA ( 844-227-3492);
   3. (c) Mailing a request to the department at P.O. BOX 45612, Olympia, WA 98504-5612;
   4. (d) Notifying a program employee in-person at any of the department's regional office locations, or at an area agency on aging office; or
   5. (e) Submitting an online request to the office of administrative hearings or contacting the office of administrative hearings in writing, in person, or by telephone at a location specified in WAC 388-02-0025.

3. (3) To ask for assistance in requesting an administrative hearing, contact:

   1. (a) One of the department's regional offices;
   2. (b) An area agency on aging;
   3. (c) The department at 844-CARE4WA ( 844-227-3492); or
   4. (d) The office of administrative hearings.

4. (4) To be complete, an administrative hearing request must contain:

   1. (a) Enough information to identify the person appealing the determination, and the person filing the request, if they are not the same person;
   2. (b) The department determination being appealed; and
   3. (c) The contact information of the appellant.
5. (5) If a party disagrees with an initial order, they may request review by the department's board of appeals under WACs 388-02-0560 through 388-02-0595. If a party requests review, the initial order is stayed pending the final order.
6. (6) If an appellant disagrees with a final order, they may request judicial review under WAC 388-02-0640 through 388-02-0650.

7. (7) Appeals will be resolved through adjudicative proceedings governed by this chapter and:

   1. (a) Chapter 50B.04 RCW;
   2. (b) Chapter 34.05 RCW;
   3. (c) Chapter 388-02 WAC; and
   4. (d) Chapter 10-08 WAC.
8. (8) If there is a conflict between this chapter and chapter 388-02 WAC or 10-08 WAC, this chapter prevails; and if there is a conflict between chapter 388-02 WAC and 10-08 WAC, chapter 388-02 WAC prevails.

[Statutory Authority: RCW 50B.04.020 (3)(k). WSR 25-20-048, s 388-116-5030, filed 9/25/25, effective 10/26/25.]