- (1) Complaints received by the patrol involving registered tow truck operators will be forwarded to the department, along with the results from any complaint investigation and other supporting documents.
- (2) The patrol will investigate all complaints involving deficient equipment of a registered tow truck operator.
- (3) The patrol will investigate all complaints that a letter of appointment holder has failed to comply or no longer complies with any requirement or provision of law or this chapter.
- (4) Complaints investigated by the patrol will be reviewed by the chief or designee before being forwarded to the department.
- (5) A complete copy of all complaints investigated by the patrol will be kept on file in accordance with applicable records retention requirements.
[Statutory Authority: RCW 46.55.115. WSR 17-10-029, § 204-91A-110, filed 4/26/17, effective 5/27/17. Statutory Authority: RCW 46.37.005, 46.55.050, and 46.55.115. WSR 09-09-118, § 204-91A-110, filed 4/21/09, effective 5/22/09. Statutory Authority: RCW 46.37.005 and 46.55.050. WSR 94-18-083, § 204-91A-110, filed 9/2/94, effective 10/3/94. Statutory Authority: RCW 46.35.005 [46.37.005]. WSR 89-14-015 (Order 89-04-ESR), § 204-91A-110, filed 6/23/89.]