Solicitations shall include:

1. (1) Complete bidder instructions;
2. (2) Submittal requirements;
3. (3) Performance work statement;
4. (4) Cost and noncost evaluation criteria;
5. (5) Name and address of the person designated to receive complaints and appeals;
6. (6) Agency's plan for publication and notice of award/intent to award; and

7. (7) Contract requirements, which shall include, but are not limited to:

   1. (a) State standards as provided in WAC 236-51-210;
   2. (b) Compliance and adherence to a quality assurance plan;
   3. (c) Measurable standards for the performance of the contract;
   4. (d) Methods used to measure contract performance, costs, service delivery quality, and other contract standards;
   5. (e) Terms and conditions;
   6. (f) Provisions requiring an entity other than an employee business unit to consider employment of state employees who may be displaced by the contract;
   7. (g) Cancellation provisions for improper or failed performance;
   8. (h) Complaint process; and
   9. (i) Appeal process.

[Statutory Authority: 2011 c 43. WSR 11-23-093, recodified as § 200-320-305, filed 11/17/11, effective 11/17/11. Statutory Authority: RCW 41.06.142. WSR 04-07-104, § 236-51-305, filed 3/17/04, effective 7/1/05.]