1. A. Any aggrieved or interested person may file a complaint against any person whose conduct and activities are regulated or required to be regulated by the board. The complaint must allege a violation of the law governing bail enforcement services or this regulation.

2. B. Complaints may be submitted:

   1. 1. In writing, or on a form provided by the department, by a signed complainant;
   2. 2. In writing, submitted anonymously, that provide sufficient detailed information for the department to conduct an investigation; or
   3. 3. Telephonically, providing the complaint alleges activities that constitute a life-threatening situation, have resulted in personal injury or loss to the public or to a consumer, or may result in imminent harm or personal injury, and that provide sufficient detailed information for the department to conduct an investigation.

Statutory Authority

§§ 9.1-102 and 9.1-186.2 of the Code of Virginia.

Historical Notes

Derived from Virginia Register Volume 26, Issue 1, eff. October 14, 2009.