20 Va. Admin. Code § 5-10-10
C. Late Payment Charge - Each public utility may charge up to one and one-half percent per month on any customer charges not timely paid. Appropriate calculation of this late payment charge shall be made at the time of each successive, usual billing date, and the amount of any such charge included as a separately identified item upon the current bill. Before implementing a late payment charge program, the utility must show on its customer bill, in addition to other necessary information, the date on which the bill is delivered to the United States mail, or delivered to the customer's premises, together with showing the date by which payment must be received in the utility's offices to avoid late payment charges. In no case shall payment for current service be considered overdue if received by the utility within 20 days from the mailing date or delivered date of the bill.
The late payment charge shall not be applied to any amount billed as taxes which utilities are required to collect on behalf of local government.
§§ 56-245.1, 56-246, 56-247 and 56-247.1 of the Code of Virginia.
Derived from Case No. 19589, eff. January 10, 1977.