The provider shall develop and implement written policies and procedures to monitor and evaluate service quality and effectiveness on a systematic and ongoing basis. The provider shall implement improvements when indicated.

Statutory Authority

§§ 37.2-203 and 37.2-408 of the Code of Virginia.

Historical Notes

Derived from Virginia Register Volume 25, Issue 21, eff. August 6, 2009; amended, Virginia Register Volume 41, Issue 18, eff. June 19, 2025.