Va. Code Ann. § 63.2-102
A. All records, information and statistical registries of the Department and local boards and other information that pertain to public assistance and child support enforcement provided to or on behalf of any individual shall be confidential and shall not be disclosed except to persons specified hereinafter and to the extent permitted by state and federal law and regulation. The local boards shall allow the Commissioner, at all times, to have access to the records of the local boards relating to the appropriation, expenditure and distribution of funds for, and other matters concerning, public assistance under this title.
Except as provided by state and federal law and regulation, no record, information or statistical registries concerning applicants for and recipients of public assistance and child support shall be made available except for purposes directly connected with the administration of such programs. Such purposes include establishing eligibility, determining the amount of the public assistance and child support, and providing social services for applicants and recipients. It shall be unlawful for any person to disclose, directly or indirectly, any such confidential information, and any person violating these provisions shall be guilty of a Class 1 misdemeanor.
C. If a request for a record or information, including personally identifiable information, concerning 25 or more applicants for or recipients of public assistance or child support is made to the Department or a local department for a purpose not directly connected to the administration of such programs and the Commissioner determines that he must share the information under state or federal law, the Commissioner shall make a public notice available on the Department's website within 10 days of receiving the request. If a local department receives a request for a record or information, including personally identifiable information, concerning 25 or more applicants for or recipients of public assistance or child support, the local director shall forward such request to the Commissioner to evaluate whether compliance with such request is necessary and, if appropriate, issue a public notice in accordance with this section. Such notice shall include:
7. Contact information for a representative of the Department or local department who shall respond to questions or concerns.
The public notice required by this subsection shall not include personally identifiable information for any applicant for or recipient of social services. The Commissioner or local director shall make such notice available regardless of whether information requested has previously been provided to the requesting entity or any other entity and regardless of whether the applicant or recipient previously consented to the sharing of their information. Requests for information requiring public notice pursuant to this subsection include requests from any federal agency, other state government, law-enforcement agency, or other agency whose principal obligation does not include providing public assistance to individuals and families in the Commonwealth, except where such requests are permitted pursuant to subsection A. Public notice pursuant to this subsection shall be required even when a request is made in compliance with state and federal law and regulation.
Code 1950, §§ 63-41, 63-68, 63-140, 63-140.15, 63-161, 63-204, 63-220; 1952, c. 287; 1962, c. 621; 1968, cc. 43, 466, 578, §§ 63.1-34, 63.1-53, 63.1-126; 1970, c. 233; 1972, c. 718; 1974, c. 417; 1975, c. 311; 1984, c. 498; 1986, c. 594; 1988, c. 906; 1996, c. 455; 2001, c. 518; 2002, c. 747; 2026, c. 689.