The Department shall ensure that mobile crisis teams and community care teams:
- 1. Are designed in partnership with community members, including people with lived experience utilizing crisis services;
- 2. Are staffed by personnel who reflect the demographics of the community served;
- 3. To the extent permitted by law, collect customer service data from individuals served, including demographic information and any information recommended by SAMHSA; and
- 4. Collaborate with local law-enforcement agencies in use of the crisis call center.
2021, Sp. Sess. I, c. 248.