(1) As used in this section:
- (a) "Covered insurer" means an insurer that offers health insurance that includes coverage for behavioral health services.
(b)
(i) "Behavioral health services" means:
- (A) mental health treatment or services; or
- (B) substance use treatment or services.
- (ii) "Behavioral health services" includes telehealth services and telemedicine services.
- (c) "Insurer" means the same as that term is defined in Section 31A-22-634.
- (d) "Mental health provider" means the same as that term is defined in Section 31A-22-658.
- (e) "Telehealth services" means the same as that term is defined in Section 26B-4-704.
- (f) "Telemedicine services" means the same as that term is defined in Section 26B-4-704.
(g) "Timely manner" means:
- (i) no more than 15 days after the day on which an insured first attempts to access behavioral health services; and
- (ii) no more than 24 hours after the date and time that an insured first seeks to access urgent, emergency, or crisis behavioral health services.
(2) Beginning January 1, 2027, a covered insurer shall:
- (a) establish a procedure to assist an enrollee to access behavioral health services from an out-of-network mental health provider when no in-network mental health provider is available in a timely manner; and
- (b) if an enrollee in a covered insurer's health benefit plan is unable to obtain covered behavioral health services from an in-network mental health provider in a timely manner, enter into a single case agreement that allows the enrollee to receive covered behavioral health services from an out-of-network mental health provider.
(3)
(a) A covered insurer shall include in a negotiated single case agreement described in Subsection (2)(b):
- (i) a requirement that the covered insurer reimburse the out-of-network mental health provider for the covered behavioral health services at a rate negotiated by the provider and insurer, subject to the member cost-sharing requirements imposed by the health benefit plan;
- (ii) a requirement that the covered insurer apply the same coinsurance, copayments, and deductibles that would apply for the behavioral health services if the behavioral health services were provided by a mental health provider that is an in-network mental health provider;
- (iii) any terms that a network provider is subject to under the health benefit plan; and
- (iv) the length and scope of the single case agreement.
(b) Notwithstanding Subsection (3)(a)(ii):
- (i) a covered insurer's payment under a single case agreement described in Subsection (2)(b) constitutes payment in full to the provider for the behavioral health services the enrollee receives; and
- (ii) the provider may not seek additional payment from the enrollee except for applicable cost sharing.
(4) A covered insurer shall ensure that a single case agreement described in Subsection (2)(b) only permits an insured to receive behavioral health services:
(a) that are:
- (i) within the out-of-network mental health provider's scope of practice; and
- (ii) behavioral health services that are otherwise covered under the enrollee's health benefit plan; and
- (b) that are not experimental, unless the insurer covers experimental treatments for physical health conditions in compliance with the Mental Health Parity and Addiction Equity Act, Pub. L. No. 110-343.
(5) A covered insurer shall:
- (a) document all payments the covered insurer makes under a health benefit plan to a mental health provider under this section; and
- (b) provide the documentation described in Subsection (5)(a) to the department upon request.
- (6) Subsections (2)(b), (3), and (4) do not apply if behavioral health services are available in a timely manner.
(7) The commissioner may:
- (a) make rules in accordance with Title 63G, Chapter 3, Utah Administrative Rulemaking Act, to implement this section; and
- (b) bring an action in accordance with Section 31A-2-308 and Title 63G, Chapter 4, Administrative Procedures Act, for a violation of this section.
Enacted by Chapter 50, 2026 General Session