1. (1) After the ombudsman receives a notice described in Subsection 26B-2-237(3)(b), the ombudsman shall:

   1. (a) review the notice; and
   2. (b) contact the resident or the resident's responsible person to conduct a voluntary interview.

2. (2) The voluntary interview described in Subsection (1)(b) shall:

   1. (a) provide the resident with information about the services available through the ombudsman;

   2. (b) confirm the details in the notice described in Subsection 26B-2-237(3)(b), including:

      1. (i) the name of the resident;
      2. (ii) the reason for the transfer or discharge;
      3. (iii) the date of the transfer or discharge; and
      4. (iv) a description of the resident's next living arrangement; and

   3. (c) provide the resident an opportunity to discuss any concerns or complaints the resident may have regarding:

      1. (i) the resident's treatment at the assisted living facility; and
      2. (ii) whether the assisted living facility treated the resident fairly when the assisted living facility transferred or discharged the resident.

Amended by Chapter 277, 2025 General Session