1. (1) A complaint alleging unlawful or unprofessional conduct by a certified interpreter must be filed with the division within 30 days from the date of the incident.

   1. (a) Complaints not filed within 30 days due to exceptional circumstances beyond the complainant's control may be accepted if the complainant contacts the division within five days of the date of the exceptional circumstance.
   2. (b) The director or their designee will determine if the exceptional circumstance qualifies for an extension to the 30-day time frame.
2. (2) The director or their designee will review and investigate each complaint as described in the manual. This includes contacting, or otherwise providing notice to, the interpreter if it appears the interpreter may have engaged in unlawful or unprofessional conduct.
3. (3) If the director or their designee determines the certified interpreter engaged in unlawful or unprofessional conduct, the director or their designee will issue a written decision which will include the appropriate discipline and appeal rights.
4. (4) An individual whose interpreter certificate has been suspended or revoked for unlawful or unprofessional conduct may apply for reinstatement to the director or their designee. The director or their designee may, after consultation with the ICB, require the applicant seeking reinstatement to complete the procedure for certification or designate the areas of the application process that need to be completed.

KEY: certification, interpreters

Date of Last Change: October 18, 2022

Notice of Continuation: September 16, 2021

Authorizing, and Implemented or Interpreted Law: 35A-13-601 et seq.