(1)(a) The "date of receipt" of a document filed with the Department is the date the document is actually received by the Department and not the postmark date.
- (b) Any document or information received after 5 p.m. by fax, postal mail, email, or hand delivery, will be considered received the next day Department offices are open.
- (c) If an application for assistance or other information is filed through the myCase system, it will be considered received the day it was filed online even if it is filed after 5 p.m. or on a Saturday, Sunday, or legal holiday.
- (2) If a document has a due date and that due date falls on a Saturday, Sunday, or legal holiday, the time permitted for filing the document will be extended to 5 p.m. on the next day Department offices are open.
- (3) "Document" as used in this section means application for assistance, verification, report, form, and written notification of any kind.
(4)(a) A verbal report or notification will be considered received on the date the client talks to a Department representative.
- (b) A voice message received after 5 p.m. will be considered received the next day Department offices are open.
KEY: employment support procedures, hearing procedures, public assistance, SNAP
Date of Last Change: December 29, 2022
Notice of Continuation: August 14, 2025
Authorizing, and Implemented or Interpreted Law: 35A-3-101 et seq.; 35A-3-301 et seq.; 35A-3-401 et seq.