1. (1) If the household discontinues service with its utility supplier, and the household elects to forward a remaining HEAT credit balance, the disconnecting utility supplier will forward any HEAT credit balance remaining on the account to the household's new utility supplier.

   1. (a) The new utility supplier must operate in Utah.
   2. (b) The household must furnish to the disconnecting utility supplier the name and address of the new utility supplier within 30 days after termination of service.
2. (2) Utility suppliers may refund credit balances of HEAT assistance to clients who still reside in Utah if a new Utah address is provided within 30 days after termination of service. Otherwise, the credit balance shall be refunded to the HEAT program.
3. (3) In no case shall HEAT credit balances be forwarded to utility suppliers not operating in Utah or to clients no longer residing in Utah.
4. (4) If the client fails to give the disconnecting utility supplier the information necessary to transfer or refund the credit balance, the utility supplier may hold the credit balance for an additional 30 days. If reconnection with the same utility supplier has not occurred after expiration of the additional 30-day period, any remaining credit balance must be refunded to the HEAT program.
5. (5) Once credit balances are refunded to the HEAT program they become part of the general HEAT budget and are redistributed in the form of assistance to additional eligible households.

KEY: energy assistance, residency requirements, opening and closing dates, HEAT

Date of Last Change: June 14, 2022

Notice of Continuation: June 17, 2022

Authorizing, and Implemented or Interpreted Law: 35A-8-1403