- (1) The coordinator shall investigate each complaint received.
- (2) Within 15 business days after receiving the complaint, the coordinator shall either issue a decision in writing stating the action that will be taken on the complaint, that no action will be taken on the complaint, or notify the complainant in writing that the decision is being delayed and the amount of additional time needed to issue a decision.
- (3) The party initiating the complaint and the Department may agree in writing to waive or extend the time limits set forth in the complaint process.
KEY: disabilities, complaints
Date of Last Change: April 21, 2022
Notice of Continuation: May 17, 2022
Authorizing, and Implemented or Interpreted Law: 35A-1-104