1. (1) An employer seeking to provide non-911 emergency medical services shall:

   1. (a) maintain insurance meeting or exceeding the amounts in Section R911-3-5;
   2. (b) employ a medical director; and
   3. (c) establish protocols as required under Section R911-4-500.

2. (2) In a non-911 setting, an EMS employee shall initiate 911 emergency services when they encounter:

   1. (a) a situation that presents an imminent or potential threat to the patient's health or safety;
   2. (b) a patient that shows signs of serious injury or illness; or
   3. (c) a patient that requires transport to a higher level of care.
3. (3) An EMS employee is not required to initiate 911 emergency services under Subsection (2) if the patient is in a facility equipped and staffed to provide adequate treatment.

4. (4)(a) An employer that employs an EMS employee under this rule shall maintain medical documentation as required in Subsection 53-2d-210(2)(e) for at least seven years from the date of patient discharge.

   1. (b) Records shall be accessible during normal business hours within 24 hours of the request by the bureau.

KEY: non-911; minimum standards

Date of Last Change: December 22, 2025

Authorizing, and Implemented or Interpreted Law: 53-2d-210