1. (1) Medical cannabis pharmacy employees shall be registered as PMP or a medical cannabis pharmacy agent.
2. (2) A medical cannabis pharmacy is responsible for ensuring that each agent has received any task specific training as outlined in the operating plan submitted to the department.
3. (3) A medical cannabis pharmacy agent shall have a properly displayed identification badge which has been issued by the department at all times while on the facility premises or while engaged in the transportation of cannabis.
4. (4) Each medical cannabis pharmacy agent shall have their state issued identification card in their possession to certify that the information on their badge is correct.

5. (5) A pharmacy agent may perform the following duties:

   1. (a) assist a prospective cardholder with an application for a medical cannabis card;
   2. (b) assist the cardholder with understanding available products, proper use of a medical device, medical cannabis strains, and methods of consumption or application within the dosing guidelines specified by an RMP or PMP;
   3. (c) verify the status of an individual's medical cannabis card and dosing guidelines in a patient recommendation within the Electronic Verification System;
   4. (d) enter and retrieve information from the Inventory Control System;
   5. (e) authorize entry of a cardholder into the cardholder counseling area;
   6. (f) take a refill order from an RMP;
   7. (g) provide pricing and product information;

   8. (h) process cardholder payment, including the issuance of receipt, refund, credit, and cash;

      1. (i) prepare labeling for a product;
   9. (j) retrieve medical cannabis and medical cannabis devices from inventory;

   10. (k) accept a new order of medical cannabis or a medical cannabis device, orders left on voicemail for a PMP to review;

       1. (l) verbally offer to a cardholder, the opportunity for counseling with a PMP regarding medical cannabis, or a medical cannabis device;
   11. (m) assist with dispensing of product to a cardholder;
   12. (n) screen calls for a PMP;
   13. (o) prepare an inventory of medical cannabis and medical cannabis device;
   14. (p) transport medical cannabis, or medical cannabis device; and
   15. (q) assist with maintaining a safe, clean, and professional environment.

6. (6) A pharmacy agent may not perform the following duties:

   1. (a) receive dosing guidelines for a patient's recommendation over the phone or in-person;
   2. (b) determine or modify dosing guidelines in a patient's recommendation; or
   3. (c) provide counseling or consultation regarding a patient's medical condition, or medical treatment.

KEY: medical cannabis, medical cannabis pharmacy, targeted marketing, geographic regions, pharmacy cannabinoids, cannabis products

Date of Last Change: January 7, 2026

Authorizing, and Implemented or Interpreted Law: 4-41a-1101(12), 4-41a-1104(4), 4-2-103(1)(i)