(1) An insurer shall acknowledge receiving a notice of loss within 15 days of receipt unless:
- (a) payment is made within 15 days of a notice of loss; or
- (b) the insurer reasonably explains the failure to acknowledge receipt.
- (2) Notice given to an agent of an insurer is notice to the insurer.
- (3) Within 15 days, an insurer shall provide a substantive response to a claimant if a response has been requested.
- (4) Upon receiving a notice of loss, an insurer shall, within 15 days, provide any necessary claim forms, instructions, and reasonable assistance so that a first party claimant can comply with the policy.
KEY: insurance law
Date of Last Change: June 7, 2024
Notice of Continuation: April 3, 2024
Authorizing, and Implemented or Interpreted Law: 31A-2-201; 31A-26-301; 31A-26-303; 31A-21-312; 31A-2-308