(1) The division shall participate in the three quality management roles of quality assurance, quality improvement, and quality enhancement.
- (a) Each required quality assurance shall be specified in the department contract. The division may work with any other agency under the department to assure quality.
(b) A provider shall develop and implement an internal quality management system, which shall:
- (i) evaluate the provider's service program; and
- (ii) establish a system of self-correcting feedback.
(c) Implementation of the person-centered support plan shall be designed to enhance the person's life. The person and team shall:
- (i) identify and document the person's preferences;
- (ii) plan how to support the person's life satisfaction; and
- (iii) implement the plan with assistance from the division.
- (2) The division shall evaluate the person's satisfaction and any statewide system indicator of life enhancement. The division may work with any other agency under the department to evaluate satisfaction and life enhancement.
(3) Division staff shall:
- (a) promote enhancement of the person's life;
- (b) support any improvement effort undertaken by a provider, a person, or a family; and
- (c) assure accountability.
KEY: services, people with disabilities
Date of Last Change: July 23, 2025
Notice of Continuation: February 28, 2024
Authorizing, and Implemented or Interpreted Law: 26B-6-402; 26B-6-403