1. (1) The provider shall make available and document training for each staff member that addresses:

   1. (a) communicable disease outbreak prevention and response, including:

      1. (i) common communicable diseases in the population served;
      2. (ii) immediate steps to take upon disease identification or outbreak suspicion, including isolation protocols and notification to the appropriate local health authority; and
      3. (iii) recognizing signs and symptoms of communicable diseases;
   2. (b) cultural competency;
   3. (c) de-escalation and crisis intervention techniques;
   4. (d) facility policies and safe practices; and
   5. (e) recognizing and addressing signs of abuse and neglect.

2. (2) For any facility policy, procedure, and safe practice, the provider shall provide any volunteer:

   1. (a) an initial orientation; and
   2. (b) ongoing training and support.

3. (3) The provider shall ensure each staff record contains:

   1. (a) any certification or qualification relevant to staff providing services to a client;
   2. (b) any grievance or incident records involving staff;
   3. (c) any applicable CPR and first aid training and certification; and
   4. (d) the signed department provider code of conduct form.

KEY: human services, licensing, homeless

Date of Last Change: June 22, 2026

Authorizing, and Implemented or Interpreted Law: 26B-2-104