- (1) "Complainant" means a person who initiates a complaint.
- (2) "Complaint" means a complaint initiated with the ombudsman identifying a person who has violated the rights and privileges of an individual with a disability.
- (3) "Division" means the Division of Customer Experience.
- (4) "Investigative hearing" means a non-adversarial hearing held at the discretion of and presided over by the ombudsman to ascertain the facts necessary to resolve the complaint.
- (5) "Ombudsman" means the ombudsman appointed in Section 26B-6-702.
- (6) "Office" means the Department of Health and Human Services Office of the Ombudsman.
- (7) "Rights and privileges of an individual with a disability" means the rights and privileges of an individual with a disability described in Subsections 26B-6-802(1) through (3).
KEY: government documents, freedom of information, public records
Date of Last Change: February 22, 2024
Authorizing, and Implemented or Interpreted Law: 26B-6-703