- (1) Assisted living facility licensees shall develop a written resident rights statement based on this section.
(2) The licensee shall ensure the administrator or designee gives each resident a written description of the resident's legal rights upon admission, that includes:
- (a) a description of the manner of protecting personal funds; and
- (b) a statement that the resident may file a complaint with the long-term care ombudsman and any other advocacy group concerning resident abuse, neglect, or misappropriation of resident property in the facility.
- (3) The licensee shall ensure the administrator or designee notifies the resident or the resident's responsible person in a language and manner the resident or resident's responsible person can understand, in-writing, upon admission, of the resident's rights and rules governing resident conduct and responsibilities during the stay in the facility.
- (4) The licensee shall ensure the administrator or designee promptly notifies in-writing the resident or the resident's responsible person when there is a change in resident rights under state law.
(5) The licensee shall ensure resident rights include the right to:
- (a) be treated with respect, consideration, fairness, and full recognition of personal dignity and individuality;
- (b) be transferred, discharged, or evicted by the facility only in accordance with the terms of the signed admission agreement;
- (c) be free of mental and physical abuse, and chemical and physical restraints;
- (d) refuse to perform work for the facility;
(e) perform work for the facility if the facility consents and if:
- (i) the facility has documented the resident's need or desire for work in the service plan;
- (ii) the resident agrees to the work arrangement described in the service plan;
- (iii) the service plan specifies the nature of the work performed and whether the services are voluntary or paid; and
- (iv) compensation for paid services is at or above the prevailing rate for similar work in the surrounding community;
- (f) privacy during visits with family, friends, clergy, social workers, ombudsmen, resident groups, and advocacy representatives;
(g) share a resident living unit with a spouse if:
- (i) both spouses consent;
- (ii) both spouses are facility residents; and
- (iii) the unit meets the construction requirements of Rule R432-6 for a shared or semi-private resident living unit;
(h) privacy when receiving personal care or services;
- (i) keep personal possessions and clothing as space permits;
- (j) participate in religious and social activities of the resident's choice;
(k) interact with members of the community both inside and outside the facility;
- (l) send and receive mail unopened;
- (m) have access to telephones to make and receive private calls;
- (n) arrange for medical and personal care;
- (o) have a family member or responsible person informed by the facility of significant changes in the resident's cognitive, medical, physical, or social condition or needs;
(p) leave the facility at any time and not be locked into any room, building, or on-site at the facility during the day or night, except:
- (i) a type II assisted living resident is assessed to require a secure environment may be housed in a secure unit, if the secure unit is approved by the fire authority having jurisdiction; and
- (ii) the right does not prohibit the locking of facility entrance doors if egress is maintained;
- (q) be informed of complaint or grievance procedures and to voice grievances and recommend changes in policies and services to facility staff or outside representatives without restraint, discrimination, or reprisal;
- (r) be encouraged and assisted throughout the period of a stay to exercise these rights as a resident and as a citizen;
- (s) manage and control personal funds, or to be given an accounting of personal funds entrusted to the facility, as provided in Section R432-270-19 concerning management of resident funds;
- (t) upon oral or written request, to access within 24 hours records pertaining to the resident, including clinical records;
(u) two working days after the day of the resident's oral or written request, to purchase at a cost not to exceed the community standard photocopies of the resident's records or any portion thereof;
- (v) personal privacy and confidentiality of personal and clinical records;
(w) be fully informed in advance about care and treatment and of any changes in that care or treatment that may affect the resident's well-being; and
- (x) be fully informed in a language and in a manner the resident understands of the resident's health status and health rights, including the following:
- (i) medical condition;
- (ii) the right to refuse treatment;
- (iii) the right to formulate an advance directive in accordance with Title 75, Chapter 2a, Advance Health Care Directive Act; and
- (iv) the right to refuse to participate in experimental research.
(6) The licensee shall ensure the following items are posted in a public area of the facility that is easily accessible and visible by each resident and the public:
- (a) the long-term care ombudsmen's notification poster;
- (b) information on Utah protection and advocacy systems; and
- (c) a copy of the resident rights.
- (7) The licensee shall post the link to the facility search section of the OL website at https://dlbc.utah.gov/find-health-providers/ in a public area of the facility with an explanation that they may find compliance history and inspection results by searching for the facility's name on that link.
(8)(a) A resident may organize and participate in resident groups in the facility, and a resident's family may meet in the facility with the families of other residents.
- (b) The licensee shall provide private space for resident groups or family groups.
- (c) Facility personnel or visitors may attend resident group or family group meetings only at the group's invitation.
- (d) The administrator shall designate an employee to assist with and respond to written requests that result from group meetings.
KEY: health care facilities
Date of Last Change: November 13, 2025
Notice of Continuation: February 7, 2024
Authorizing, and Implemented or Interpreted Law: 26B-2-202