1. (1) The presiding officer of an LEA governing board shall ensure that members of the governing board and LEA administration are provided with training on the requirements of this rule as part of the member or employee on-boarding process.

2. (2) The training described in Subsection (1) shall:

   1. (a) comply with Title 63G, Chapter 22, State Training and Certification Requirements; and
   2. (b) use the online training and information materials provided by the IAD in accordance with Subsection R277-123-3(9).

3. (3)(a) An LEA governing board shall allow individuals to report alleged violations by providing on the home page of the LEA website and each school's website:

   1. (i) a readily accessible local education hotline; or

      1. (ii) a link to the USBE public education hotline.
4. (4) An LEA that displays information for the public education hotline on its websites shall include a prominent notice that states: "Complaints or concerns can be filed by following the process as outlined here. Hotline complaints go directly to the State Board of Education Internal Audit Department and may be referred back to the LEA.
5. (5) An LEA shall have a policy outlining how the LEA responds to and resolves hotline complaints, regardless of whether the LEA receives the hotline complaint via referral from the IAD or a direct submission to a local education hotline.

6. (6)(a) The policy shall include a provision that if contact information for the complainant is available, the LEA must contact the complainant promptly, and document:

   1. (i) the LEA personnel that contacted the complainant;

      1. (ii) the type of contact made, such as phone or email;
      2. (iii) the date of the contact; and
      3. (iv) the resolution of the concern or action steps to be taken.
   2. (b) The LEA shall make at least two good faith attempts to contact the complainant.
7. (7) An LEA receiving a hotline complaint shall disclose information concerning the allegations only as necessary to investigate the hotline complaint in accordance with the LEA's student and employee privacy policy.
8. (8) An LEA shall investigate consistent with due process, LEA process, and the law.
9. (9) An LEA receiving a hotline complaint referral from the IAD shall submit a summary to the IAD as requested by the IAD.

10. (10) An LEA shall submit a summary in accordance with the following timelines:

    1. (a) An LEA shall submit a summary for a hotline complaint within 45 days of the referral;
    2. (b) An LEA shall submit a summary for a hotline complaint related to prohibited discriminatory practices, prohibited discriminatory trainings, and prohibited discriminatory submissions, as described in Subsections 53G-2-103(8), 53-2-104(5), and 53G-2-105(6) within 14 days of the referral; and
    3. (c) After the initial update, if a hotline complaint is not resolved within the summary submittal timeline the LEA shall provide an update to the IAD every 30 days after the initial IAD request until the hotline complaint is resolved.
11. (11) Nothing in this rule shall require the disclosure of information that is considered protected from disclosure or private under federal or state law.
12. (12) An LEA may respond to the IAD that the allegation is an issue that is the sole responsibility of the LEA or the LEA is reviewing the allegation consistent with local policy and the law.

KEY: hotline, report, and violations

Date of Last Change: March 15, 2026

Authorizing, and Implemented or Interpreted Law: Art X Sec 3; 53E-3-401(4) and (8)