1. (1) Within 30 days after the issuance of the decision of the ADA coordinator or designee, a complainant may file an appeal with the executive director.

2. (2) The appeal shall be in writing and shall include:

   1. (a) the complainant's name, phone number, mailing address and email address;
   2. (b) a copy of the complaint filed with the ADA coordinator or designee;
   3. (c) a copy of the ADA coordinator or designee's decision;
   4. (d) a statement describing in detail why the ADA coordinator or designee's decision was in error or does not effectively address the complainant's needs; and
   5. (e) the signature of the complainant or the complainant's legal representative.
3. (3) The executive director may direct additional investigation as necessary, may request additional documentation, and may consult with representatives from other state agencies affected by the decision.
4. (4) The executive director may name a designee to assist with the appeal.
5. (5) Pursuant to Subsection 63G-4-102(2)(l), the Utah Administrative Procedures Act does not apply to this ADA complaint procedure.

KEY: disabilities, complaints, grievances

Date of Last Change: November 21, 2022

Notice of Continuation: May 4, 2026

Authorizing, and Implemented or Interpreted Law: 13-1-6; 63G-3-201(2)