- (a) The provider must comply with Subchapter G of this chapter (relating to Mental Health Community Services Standards).
- (b) The provider must assign a case manager to an individual within two business days after receiving notification from the department or its designee that the individual has been authorized to receive MH case management services.
- (c) The provider must ensure that an alternate case manager acts as the individual's assigned case manager if an individual's assigned case manager is not available.
- (d) The provider must maintain case manager-to-individual ratios sufficient to perform the responsibilities of a case manager in accordance with this subchapter.
- (e) The provider is responsible for a case manager's compliance with this subchapter.
Source Note:The provisions of this §306.257 adopted to be effective February 14, 2013, 38 TexReg 647; transferred effective February 15, 2020, as published in the Texas Register January 17, 2020, 45 TexReg 469.