1. (a) During an initial home visit, an installer must:

   1. (1) install and make an initial test of the equipment;
   2. (2) ensure that the equipment has an alternate power source in the event of a power failure;
   3. (3) install within limits set forth in manufacturers' installation instructions; and

   4. (4) if necessary:

      1. (A) purchase a telephone extension cord;
      2. (B) connect and run a telephone extension cord not to exceed 50 feet between the wall jack and the equipment; and
      3. (C) safely tack the telephone extension cord against the wall or floorboard to prevent a hazard to an individual.

2. (b) An installer is not required to:

   1. (1) adapt the physical environment in an individual's home to make it compatible with the equipment;
   2. (2) arrange or pay for relocation of the telephone; or
   3. (3) purchase or install electrical extension cords. An installer must not use an electrical extension cord when installing equipment.

3. (c) A provider must document a failure to install the equipment, including:

   1. (1) the reason for the delay;
   2. (2) the date the provider anticipates it will install the equipment or the specific reason the provider cannot anticipate a date; and
   3. (3) a description of the provider's ongoing efforts to install the equipment, if applicable.

Source Note:The provisions of this §279.75 adopted to be effective March 1, 2006, 31 TexReg 1307; transferred effective July 1, 2021, as published in the June 11, 2021 issue of the Texas Register, 46 TexReg 3617.