1. (a) Coordinator. A coordinator must:

   1. (1) understand the rules of this chapter and ERS procedures; and

   2. (2) be able to communicate with:

      1. (A) other provider staff;
      2. (B) an individual;
      3. (C) the case manager; and
      4. (D) other people involved with ERS.

2. (b) Installer.

   1. (1) An installer must:

      1. (A) meet the requirements of an alarm systems installer as described in the Occupations Code, Chapter 1702;
      2. (B) be able to communicate with an individual; and
      3. (C) be able to show identification issued by the provider.

   2. (2) A provider must ensure that an installer is competent in the following areas:

      1. (A) installation procedures;
      2. (B) proper use of the equipment; and
      3. (C) Federal Communications Commission requirements on equipment installation.

3. (c) Monitor. A monitor must be able to:

   1. (1) communicate with an individual and a responder;
   2. (2) respond to an alarm call as described in §52.409 of this chapter (relating to Alarm Calls);
   3. (3) monitor and document an alarm call from the time an alarm call is received to the time an individual receives assistance;
   4. (4) conduct and document a system check as described in §52.407 of this chapter (relating to System Checks); and
   5. (5) identify an individual's health history and functioning levels.

4. (d) Documentation. A provider must document that a provider staff member as described in subsections (a) - (c) of this section:

   1. (1) is competent to perform his job duties before he begins his job; and
   2. (2) meets the applicable requirements of this chapter.

Source Note:The provisions of this §279.51 adopted to be effective March 1, 2006, 31 TexReg 1307; transferred effective July 1, 2021, as published in the June 11, 2021 issue of the Texas Register, 46 TexReg 3617.