1. (a) A support advisor must provide practical skills training in accordance with the individual's service plan, including:

   1. (1) principles of self-determination;
   2. (2) compliance requirements of the individual's program as related to services delivered through the CDS option;
   3. (3) completion of forms, assessments, and other documents required for the individual's program that require individual or LAR input or completion;
   4. (4) recruiting, screening, and hiring workers, preparing job descriptions, verifying employment eligibility and qualifications, and training for employees;
   5. (5) completion of documents required to employ an individual, retain a contractor or vendor, and manage service providers;
   6. (6) recruitment and procurement of employees, contractors, and vendors;
   7. (7) negotiations of service agreements, including pricing and scheduling of services, goods, and items;
   8. (8) management of service providers for authorized program services delivered through the CDS option;
   9. (9) effective communication, decision making, and problem-solving skills to meet employer responsibilities;
   10. (10) development, revision, and implementation of service back-up plans;
   11. (11) compliance with the individual's program and this chapter;
   12. (12) tools for accessing information, resources, and assistance timely through government agencies, including DADS, as needed through means available to the individual, employer, or DR;

   13. (13) contacting appropriate persons or entities based on their roles, responsibilities, and eligibility related to the individual's program or the CDS option, including:

       1. (A) a case manager or service coordinator;

       2. (B) potential and current service providers, including:

          1. (i) an employee;
          2. (ii) a contractor;
          3. (iii) a vendor;
          4. (iv) a CDSA; and
          5. (v) a support advisor;
       3. (C) traditional program provider agencies;
       4. (D) government agencies, including DADS and the Department of Family and Protective (DFPS); and
       5. (E) the employer, the individual, and the DR; and
   14. (14) ongoing employer-related skills.

2. (b) A support advisor must provide assistance, as required in accordance with the individual's service plan, including:

   1. (1) completing forms, assessments, and other documents required by the individual's program that require individual or LAR input or completion;
   2. (2) recruiting, screening, and hiring workers, preparing job descriptions, verifying employment eligibility, qualifications, and training for employees;
   3. (3) completing documents required to employ an individual, retain a contractor or vendor, or managing service providers;
   4. (4) recruiting and retaining employees, contractors, and vendors;
   5. (5) negotiating service agreements, including pricing and scheduling of services, goods, and items;
   6. (6) managing service providers for authorized program services delivered through the CDS option;
   7. (7) helping an individual to meet employer responsibilities by using effective communication, decision making, and problem-solving skills;
   8. (8) developing, revising, and implementing service back-up plans;
   9. (9) accessing information, resources, and assistance through government agencies, including DADS, as needed through means available to the individual, employer, or DR;

   10. (10) contacting appropriate persons or entities based on their roles, responsibilities, and eligibility related to the individual's program or the CDS option, including:

       1. (A) a case manager or service coordinator;

       2. (B) potential and current service providers including:

          1. (i) an employee;
          2. (ii) a contractor;
          3. (iii) a vendor;
          4. (iv) a CDSA; or
          5. (v) a support advisor;
       3. (C) traditional program provider agencies;
       4. (D) government agencies, including DADS and DFPS; and
       5. (E) the employer, the individual, and the DR; and
   11. (11) ongoing employer-related skills.
3. (c) A support advisor must document service delivery in accordance with the requirements of the individual's program.

4. (d) A support advisor must notify the individual's case manager or service coordinator:

   1. (1) when service goals have been met;
   2. (2) if the person receiving support consultation is unable or unwilling to cooperate with service delivery; or
   3. (3) of the progress and status of the service required by the individual's program.

Source Note:The provisions of this §264.605 adopted to be effective January 1, 2007, 31 TexReg 10352; transferred effective September 1, 2024, as published in the July 12, 2024, issue of the Texas Register, 49 TexReg 5177.