The department receives and refers, in accordance with state law and department policy, complaints and allegations of fraud, abuse, or waste regarding THSteps services, providers, and clients. The department accepts complaints and allegations in either written or verbal form and from any source.

Source Note:The provisions of this §256.4 adopted to be effective February 28, 2008, 33 TexReg 1550; transferred effective April 30, 2025, as published in the March 28, 2025, issue of the Texas Register, 50 TexReg 2235.