Institutions operating under SARA shall make their resolution policies and procedures readily available to students taking courses under SARA provisions.
- (1) Complaints against an institution operating under SARA must first go through the institution's own procedures for resolution grievances.
- (2) If a person bringing a complaint is not satisfied with the outcome of the institutional process for handling complaints, the complainant may appeal, within two years of the incident, to the board.
- (3) Coordinating Board staff will review the appeal, determine a resolution to the appeal, and notify the complainant and the institution of the decision.
Source Note:The provisions of this §4.316 adopted to be effective November 25, 2015, 40 TexReg 8204.