16 Tex. Admin. Code, Chapter 26, Subchapter B – Customer Service and Protection | Midpage

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Texas Administrative Code

Subchapter B

16 Tex. Admin. Code, Chapter 26, Subchapter B

Customer Service and Protection

Texas Secretary of State

26.21General Provisions of Customer Service and Protection Rules 26.22Request for Service 26.23Refusal of Service 26.24Credit Requirements and Deposits 26.25Issuance and Format of Bills 26.26Foreign Language Requirements 26.27Bill Payment and Adjustments 26.28Suspension or Disconnection of Service 26.29Prepaid Local Telephone Service (PLTS)26.30Complaints 26.31Disclosures to Applicants and Customers 26.32Protection Against Unauthorized Billing Charges ("Cramming")26.33Prompt Payment Act 26.34Telephone Prepaid Calling Services 26.37Texas No-Call List