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16 Tex. Admin. Code, Chapter 25, Subchapter B – Customer Service and Protection | Midpage
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Texas Administrative Code
Title 16
Part 2
Chapter 25
Subchapter B
16 Tex. Admin. Code, Chapter 25, Subchapter B
Customer Service and Protection
Texas Secretary of State
25.21
General Provisions of Customer Service and Protection Rules
25.22
Request for Service
25.23
Refusal of Service
25.24
Credit Requirements and Deposits
25.25
Issuance and Format of Bills
25.26
Spanish Language Requirements
25.27
Retail Electric Service Switchovers
25.28
Bill Payment and Adjustments
25.29
Disconnection of Service
25.30
Complaints
25.31
Information to Applicants and Customers
25.33
Prompt Payment Act
25.41
Price to Beat
25.43
Provider of Last Resort (POLR)
25.44
Privacy of Advanced Metering System Information
25.45
Low-Income List Administrator