(a) The commission shall adopt nondiscriminatory and competitively neutral rules to implement this subchapter, including rules that:
- (1) ensure that customers are protected from deceptive practices in the obtaining of authorizations and verifications required by this subchapter;
- (2) are applicable to all local exchange telephone services, interexchange telecommunications service, and other telecommunications service provided by telecommunications utilities in this state;
- (3) are consistent with the rules and regulations prescribed by the Federal Communications Commission for the selection of telecommunications utilities;
- (4) permit telecommunications utilities to select any method of verification of a change order authorized by Section 55.303;
- (5) require the reversal of certain changes in the selection of a customer's telecommunications utility in accordance with Section 55.304(a);
- (6) prescribe, in accordance with Section 55.304(b), the duties of a telecommunications utility that initiates an unauthorized customer change; and
- (7) provide for corrective action and the imposition of penalties in accordance with Sections 55.305 and 55.306.
- (b) The commission is granted all necessary jurisdiction to adopt rules required by this subchapter and to enforce those rules and this subchapter.
- (c) The commission may notify customers of their rights under the rules.
Added by Acts 1999, 76th Leg., ch. 1212, Sec. 22, eff. Sept. 1, 1999;
Acts 1999, 76th Leg., ch. 1579, Sec. 6, eff. Aug. 30, 1999.