General Provisions
17.001Customer Protection Policy17.002Definitions17.003Customer Awareness17.004Customer Protection Standards17.005Protections for Customers of Municipally Owned Utilities17.006Protections for Customers of Electric Cooperatives17.007Identification Process for Customer Service Benefits17.008Protection of Residential Electric Service Applicants and Customers17.009Protection of Residential Telephone Service Applicants and Customers17.010Disaster Billing Awareness17.011Transparency and Best Practices Guide for Rooftop Solar Systems for Homes