- (a) The executive council shall maintain a system to promptly and efficiently act on complaints filed with the executive council. The executive council shall maintain information about parties to the complaint, the subject matter of the complaint, a summary of the results of the review or investigation of the complaint, and its disposition.
- (b) The executive council shall make information available describing its procedures for complaint investigation and resolution.
- (c) The executive council shall periodically notify the parties to a complaint of the status of the complaint until final disposition of the complaint.
Added by Acts 2019, 86th Leg., R.S., Ch. 768 (H.B. 1501), Sec. 1.001, eff. September 1, 2019.