- (a) Each network shall implement and maintain a complaint system that provides reasonable procedures to resolve an oral or written complaint.
- (b) The network may require a complainant to file the complaint not later than the 90th day after the date of the event or occurrence that is the basis for the complaint.
- (c) The complaint system must include a process for the notice and appeal of a complaint.
- (d) The commissioner may adopt rules as necessary to implement this section.
Added by Acts 2005, 79th Leg., Ch. 265 (H.B. 7), Sec. 4.02, eff. September 1, 2005.