The department shall adopt technical assistance policies and procedures for a technical assistance program that:

1. (1) is clearly separate from the department's contract monitoring activities;
2. (2) has a single office for technical assistance requests; and
3. (3) includes explicit response time frames.

Added by Acts 2015, 84th Leg., R.S., Ch. 1 (S.B. 219), Sec. 3.1158, eff. April 2, 2015.