(a) Except as provided by Subsection (b), a covered entity shall prominently post on the entity's Internet website and at any entity facility detailed instructions for a consumer to:
- (1) request the consumer's health care records from the entity;
- (2) contact the disciplinary or licensing authority for the covered entity; and
- (3) file a consumer complaint as described by Section 181.103.
- (b) This section does not apply to a covered entity that conducts claims processing, data processing, data analysis, utilization review, or billing on behalf of another covered entity that provides health care services directly to consumers.
Added by Acts 2025, 89th Leg., R.S., Ch. 650 (H.B. 4224), Sec. 1, eff. September 1, 2025.