(a) The independent ombudsman shall submit on a quarterly basis to the board, the governor, the lieutenant governor, the state auditor, and each member of the legislature a report that is both aggregated and disaggregated by individual facility and describes:

1. (1) the work of the independent ombudsman;
2. (2) the results of any review or investigation undertaken by the independent ombudsman, including reviews or investigation of services contracted by the department; and
3. (3) any recommendations that the independent ombudsman has in relation to the duties of the independent ombudsman.

(b) The independent ombudsman shall immediately report to the board, the governor, the lieutenant governor, the speaker of the house of representatives, the state auditor, and the office of the inspector general of the department any particularly serious or flagrant:

1. (1) case of abuse or injury of a child committed to the department;
2. (2) problem concerning the administration of a department program or operation;
3. (3) problem concerning the delivery of services in a facility operated by or under contract with the department; or

4. (4) interference by the department with an investigation conducted by the office.

   Transferred, redesignated and amended from Human Resources Code, Chapter 64 by Acts 2011, 82nd Leg., R.S., Ch. 85 (S.B. 653), Sec. 1.010, eff. September 1, 2011.