Tex. Gov't Code § 437.108
The department shall develop and implement a policy requiring the director of state administration and department's employees to research and propose appropriate technological solutions to improve the department's ability to perform its functions. The technological solutions must:
(2) ensure that persons who want to use the department's services are able to:
Added by Acts 2013, 83rd Leg., R.S., Ch. 1217 (S.B. 1536), Sec. 1.01, eff. September 1, 2013.
Acts 2019, 86th Leg., R.S., Ch. 224 (H.B. 1326), Sec. 11, eff. September 1, 2019.